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What are people saying about Pillar Surplus???
What are people saying about Pillar Surplus???


 
We appreciate your business. We would love to have you take a moment to leave us a review and let others know how your experience with Pillar Surplus was. It not only boosts our ratings with other customers, but it also allows us to to see where we need to improve. Check out what our customers have been saying so far...



Average Rating: Average Rating: 5 of 5 5 of 5 Total Reviews: 125 Write a review »

  0 of 0 people found the following review helpful:
 
5 of 5 Great service June 30, 2020
Reviewer: Toby from Medstead, Hampshire United Kingdom  
Had a small issue trying to to checkout via the website ( maybe because I’m a U.K. resident trying to get something delivered to a US address) one quick email and the very helpful staff pushed the order through and updated me all the way. 5 *

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  0 of 0 people found the following review helpful:
 
5 of 5 Skid steer pump parts June 29, 2020
Reviewer: Blaine from Parkland County, AB Canada  
Excellent service, great price, part was perfect

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  0 of 0 people found the following review helpful:
 
2 of 5 Google review June 23, 2020
Reviewer: Ike Anderson from ROANOKE, VA United States  
a week ago
I ordered two pieces of 2 different part# .....  Price was fair and easy check out on line.  I received the  USPS Medium Flat rate box ($15.05) with the correct parts along with my receipt.  Showed Shipping and Handling at $73.10.  That's  $58.05 Handling fee.  I called and spoke with them and was treated nicely and explained it was a fee per item but she would see if she could reimburse parts of the fee.  Eventually I was told  however that the fee could not be reduced and "Next time I order multiple items to let them know and they would see about reducing the handling fee.  Now I admit I did not pay attention prior to purchase or look at the fees associated with this company's shipping policy.  Now I know.  Several other online sellers were  a little more However offered FREE shipping and Handling.  Just make sure you do your research prior to ordering.  Although disappointed I'm not saying I wont buy from this company again, however will shop around before I do so

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  0 of 0 people found the following review helpful:
 
4 of 5 Very good customer service June 23, 2020
Reviewer: Joseph Zacharias from Saxon, WI United States  
The lady I spoke to was very easy to deal with, the part came in good condition with no surprises.

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  0 of 0 people found the following review helpful:
 
5 of 5 Hard to find - but found it at Pillar! June 12, 2020
Reviewer: Mat Meadows from Glendale, WI United States  
Quick shipping - found parts to an older unit and was able to get it up and running like new.

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